Privacy Policy

At Pizza73, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (pizza73blog.com), use our mobile application, or place an order with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, delivery address, and billing address.
• Account Information: Username, password, and account preferences when you create an account with us.
• Payment Information: Credit card details, debit card information, and other payment details. Note that payment processing is handled by secure third-party payment processors, and we do not store complete credit card information on our servers.
• Order History: Information about your orders, including items purchased, order date, delivery time, and special instructions.
• Communication Information: Information you provide when you contact our customer service, respond to surveys, or communicate with us through various channels.

1.2 Automatically Collected Information

When you visit our website or use our mobile app, we may automatically collect certain information, including:

• Device Information: Information about your device, including IP address, device type, operating system, browser type, and mobile network information.
• Usage Data: Information about how you use our website or mobile app, including pages visited, time spent on those pages, items viewed or added to your cart, and search terms.
• Location Information: General location information based on your IP address. With your consent, we may also collect precise location data to facilitate delivery or help you find nearby locations.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. See our "Cookies Policy" section for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process and fulfill your orders, deliver your food, and provide customer support.
• Account Management: To create and manage your account, authenticate your identity, and maintain your order history.
• Communication: To communicate with you about your orders, account, or services, and to respond to your inquiries, comments, or concerns.
• Marketing and Promotions: To send you promotional materials, special offers, and information about new products or services that may interest you (if you have opted in to receive such communications).
• Improving Our Services: To analyze usage patterns, identify trends, and enhance the functionality and user experience of our website and mobile app.
• Personalization: To personalize your experience by presenting tailored content, recommendations, and advertisements based on your preferences and order history.
• Research and Analytics: To conduct research and analyze data to improve our products, services, and business operations.
• Security and Fraud Prevention: To detect, prevent, and address fraud, security breaches, and potentially prohibited or illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. How We Share Your Information

We may share your personal information with the following parties:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors to handle transactions
• Delivery partners to fulfill orders
• Cloud storage providers to store data
• Marketing and advertising partners to promote our services
• Analytics providers to help us understand website and app usage
• Customer service providers to assist with inquiries

These service providers are only authorized to use your personal information as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

3.2 Business Transfers

If Pizza73 is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred or sold as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies, courts, or governmental bodies).

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statute of limitations, litigation, or regulatory investigations)

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You may request access to the personal information we have about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.
• Withdrawal of Consent: You may withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your communication preferences in your account settings
• Contacting our customer service team

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those about your account, orders, or our ongoing business relations.

6. Cookies Policy

We use cookies and similar tracking technologies to collect information about your browsing activities and to make your use of our website and mobile app more efficient.

6.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

6.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us know which pages are the most and least popular and how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

6.3 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive information, such as payment details
• Regular security assessments and testing
• Access controls and authentication procedures
• Secure network infrastructure
• Employee training on data protection and security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

9. International Data Transfers

Your personal information may be processed in countries outside of your country of residence, including Canada and the United States, where our servers are located or where our service providers operate. These countries may have data protection laws that are different from those in your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including through the use of standard contractual clauses or other valid transfer mechanisms.

10. Third-Party Links

Our website and mobile app may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pizza73
6 Craig Harbours
Kingberg, IP19 0NS
Canada
Email: [email protected]
Phone: +442638579943

We will respond to your request within a reasonable timeframe.

Last Updated: May 15, 2023